Joto-Ace Logistics
Operations Management & Driver Recruitment
Joto-Ace Logistics operates delivery services across multiple regions in Nigeria. As demand increased, the company needed to scale driver capacity and daily operations while maintaining reliability and service consistency nationwide.
The Challenges
- Increasing delivery volume across multiple regions
- No standardized system for recruiting and onboarding drivers
- Inconsistent operational processes and communication flows
- Limited visibility into daily performance and delivery efficiency
- Risk of service breakdown as operations scaled
Process
0ur Approach
01 - Client Consultation
We conducted a consultation with leadership and operations teams to map daily workflows, delivery coordination challenges, and driver recruitment gaps across regions.
02 - Personalized Plan
We developed a tailored operational and recruitment plan designed for scale, focused on speed, consistency, and control without adding unnecessary complexity.
03 -What Was Done
Designed daily and weekly operational workflows for delivery coordination
Built a structured driver recruitment and screening process
Supported hiring and onboarding of drivers across multiple regions
Implemented simple performance tracking and reporting systems
Established clear onboarding guidelines and role expectations
35% Scale in Delivery Capacity
By stabilizing daily operations and introducing a structured driver recruitment and onboarding system, Joto-Ace Logistics was able to scale delivery capacity with greater confidence.
Driver deployment became faster and more reliable, operational coordination across regions improved, and leadership gained better visibility into performance.
As the business expanded nationwide, service consistency increased while operational bottlenecks were significantly reduced.